The SendOps notification system is organized into four tabs: **Inbox**, **Preferences**, **Presets**, and **Team**. Each tab serves a different purpose in managing how you and your team receive alerts.

## Inbox

The Inbox tab displays a chronological list of your notifications with read and unread status indicators. From here you can:

- **View notifications** — each notification shows the event details, timestamp, and source.
- **Mark as read or unread** — click a notification to mark it as read, or use bulk actions to manage multiple notifications at once.
- **Navigate to source** — click a notification to jump directly to the relevant page in the dashboard (e.g., a deliverability alert takes you to the affected domain's metrics).

## Preferences

The Preferences tab lets you control which notification types you receive and how they are delivered. Each notification type has toggles for the available delivery channels.


  <Step title="Open notification preferences">
    Navigate to **Notifications → Preferences** in the SendOps dashboard.

    
  </Step>

  <Step title="Toggle individual notifications">
    Each notification type has toggles for the delivery channels available to you. Enable or disable each combination to control exactly which alerts you receive and how. Changes are saved automatically.
  </Step>



  A small set of notification types are **enforced**: you can choose *how* you receive them, but you can't turn off every channel at once — at least one delivery channel always stays on. This covers **billing** events (payment failures, overdue invoices, plan limits, etc.) and **team access** changes (a member being invited or a role being changed), so these business- and security-critical alerts can't go completely unseen. All other notification types, including SES health and deliverability alerts, can be fully disabled if you choose.


## Presets

The Presets tab provides reusable notification preference templates. Presets let you save a specific combination of notification preferences and apply them quickly — useful for standardizing notification settings across your team or switching between different configurations.

## Team


  The Team tab is only visible to Owners and Admins.


The Team tab lets administrators view and manage notification settings for all workspace members. From here you can:

- See each team member's current notification preference configuration.
- Adjust notification settings on behalf of team members.
- Ensure that critical alerts are properly configured across the team.

## Webhooks and integrations

Webhook configuration is not part of the Notifications section. To set up webhooks for receiving SendOps events programmatically, navigate to **Connections → Webhooks** in the product sidebar. See [Webhooks](/notifications/webhooks) for full setup details.

Similarly, Slack and other third-party integrations are configured under **Connections → Integrations** in the product sidebar.

## What's next?

- Review the full list of available alerts in [Notification Types](/notifications/notification-types).
- Set up programmatic event handling with [Webhooks](/notifications/webhooks).
- Manage who has access to your workspace in [Team Members & Roles](/team/members-and-roles).