Reports in SendOps is a single page with four tabs: **Messages**, **Deliverability**, **Engagement**, and **Undeliverable**. Each tab provides a focused view of your email activity. The first three share common controls for filtering; the [Undeliverable](/reports/undeliverable-list) tab has its own per-address search and status/reason filters.



## Shared controls

The following features are available across the **Messages**, **Deliverability**, and **Engagement** tabs:

- **Auto-refresh toggle** — enable automatic data refresh to keep the view up to date as new events arrive.
- **Channel filter** — use the dropdown to limit results to a specific [channel](/channels/understanding-channels).
- **Date range picker** — select a custom date range to focus on a specific period.

Exporting is available specifically from the **Event Log** (see below), which downloads the raw event stream as CSV or JSON.

## Messages tab

The Messages tab has two sub-tabs: **Messages** and **Event Log**.

### Messages sub-tab

The Messages sub-tab shows a list of individual messages processed through your connected AWS SES account. Each row includes:

| Column | Description |
|--------|-------------|
| **Status** | The current delivery status of the message (delivered, bounced, complained, etc.). |
| **Recipient** | The email address the message was sent to. |
| **Subject** | The subject line of the message. |
| **Timestamps** | When the message was sent and when key events occurred. |

Click any row to open the message detail view with the full event timeline, headers, and delivery information. For messages that were opened or clicked, the detail view also resolves the approximate location (country and city) of each open and click event.



### Event Log sub-tab

The Event Log sub-tab displays a raw stream of all SES events — deliveries, bounces, complaints, opens, and clicks — in chronological order. Use the Event Log to see exactly what happened and when, without the per-message grouping of the Messages view.

The Event Log supports filtering to narrow down to specific event types, making it useful for investigating delivery issues or tracking engagement patterns in real time. You can also **export** the current Event Log view — the filtered stream of events for your selected date range and channel — as a CSV or JSON file for offline analysis or sharing.




  SendOps stores event data in a high-performance analytics engine designed for sub-second aggregation across billions of rows. Whether your account sends a hundred emails a day or a hundred thousand, queries return quickly.


## Deliverability tab

The Deliverability tab shows bounce rates, complaint rates, reputation metrics, and ISP-level breakdowns. For a detailed walkthrough of every metric on this tab, see [Deliverability Reports](/reports/deliverability-reports).

## Engagement tab

The Engagement tab tracks open rates and click rates over time, with breakdowns by domain and template. For a detailed walkthrough, see [Engagement Metrics](/reports/engagement-metrics).

## What's next?

- Review [Deliverability Reports](/reports/deliverability-reports) to monitor bounce and complaint rates.
- Check [Engagement Metrics](/reports/engagement-metrics) for open and click tracking data.
- If you notice high bounce rates, see [Deliverability Problems](/troubleshooting/deliverability-problems) for troubleshooting steps.